The 365nails quality guide
Six grades. Clear expectations.
Understand materials, craftsmanship and quality checks. Choose the right level for your next collection.
Materials · Craftsmanship · Quality checks
Find the quality that fits your business.
Our 1–6 grades describe product quality. They are not customer review ratings.
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Explore products
6 / 6 — Top Best
Best-in-class materials, craftsmanship and QC. The benchmark of the industry.
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Explore products
5 / 6 — Premium
Made and inspected to leading-brand standards. Strict QC, consistent batches.
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Explore products
4 / 6 — Quality
Excellent, market-leading quality with solid workmanship and QC. Great value.
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Explore products
3 / 6 — Standard
Reliable everyday quality, no visible defects. Batch consistency may vary.
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Explore products
2 / 6 — Basic
Entry-level make and materials. Limited QC, occasional defects possible.
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Explore products
1 / 6 — Poor
Lowest-cost tier. Minimal QC, basic materials and finish.
A closer look at Premium.
Leading-brand standards
Made and inspected to leading-brand standards.
Strict quality checks
Strict QC is part of the Grade 5 standard.
Consistent batches
Grade 5 prioritizes consistency across batches.
Our quality promise
Quality issues? Refunds, without returns.
If a product has a confirmed quality issue, we support a refund without requiring you to return the affected product.
Read the refund policyShare your order number
Contact our support team with the order number and affected item.
Show us the issue
Send clear photos or a video so we can review the quality issue.
We review and help
Our team will confirm the refund details for the affected product.
Before you choose
Are these customer review ratings?
No. Quality grades describe materials, craftsmanship and quality control. Customer reviews are separate.
Does every product have the same grade?
No. Check the grade on the individual product. If a grade is not shown, ask our team before ordering.
What if a grade has no products available?
Availability changes. If no products match a grade, explore another grade or contact us for help.
