Shipping, Logistics & Order Tracking Center
Understand how 365nails handles order processing, packaging, shipping options, tracking, delivery timing, and logistics support for wholesale, dropshipping, custom, and regular product orders.
Use the center to understand processing, packaging, shipping fees, tracking, and when to contact our team.
Shipping support by order type
Different order types have different preparation needs before shipping starts.
Ready-stock orders
Typical processing is about 3-5 business days, then delivery time depends on country, carrier, and route.
Custom orders
Production usually needs extra lead time before shipment. Confirm sampling, production, QC, and packing schedule first.
Dropshipping orders
Submit correct customer address and shipping details so we can process, pack, and ship to your end customer.
Before you ask for shipping cost
Shipping fees depend on destination, weight, volume, route, duty option, and delivery speed.
Destination
Country, city, postcode, and whether the address is residential or business can affect logistics options.
Weight and volume
Large packaging, bulk orders, and mixed accessories may change dimensional weight.
Speed
Express, dedicated line, standard line, and sea shipping balance cost and delivery timing differently.
Duties and delivery terms
Some routes support DDP-style options. Confirm before large wholesale shipments.
Tracking and exception workflow
Use tracking first, then contact us with the right details if something looks abnormal.
Order is processed
Products are prepared, checked, and packed according to order type.
Tracking is generated
Tracking may need time to update after the label or airwaybill is created.
Carrier transit updates
Check tracking for customs, transfer, delivery attempt, or address issue signals.
Contact support if needed
Share order number, tracking number, destination, and screenshots for faster handling.
Related service pages
These core service pages help turn browsing into an order plan.
Video 1V1
See real products before wholesale buying.
Dropshipping
Use 365nails as your backend fulfillment support.
Customization
Create custom nails and private label packaging.
Membership
Unlock wholesale discounts and account support.
Need logistics help?
Send us your order number, tracking number, destination, package type, or shipping question. We can help check the best next step.
Contact 365nails
Please leave either your email or WhatsApp number so our team can follow up.
FAQ
Common questions for this page.
When will my order ship?
Ready-stock orders usually process in about 3-5 business days. Custom orders need production time before shipping.
Why is tracking not updating yet?
Tracking can take time to update after the label is created or after the parcel enters the carrier network.
Can you quote shipping before I order?
Yes. Send destination, product quantity, and packaging needs so we can estimate the most suitable shipping path.
